Privacy Policy

1. Introduction

Welcome to Dot Red Infotech ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.dotredinfotech.com/ and use our services.

This Privacy Policy is in compliance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms
• Subscribe to our newsletter
• Request our services
• Communicate with us via email or phone

The personal information we collect may include:

• Name
• Email address
• Phone number
• Company name
• Job title
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Referring URLs
• Pages viewed
• Time and date of visit

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To respond to your inquiries and provide customer support
• To send you marketing communications (with your consent)
• To improve our website and services
• To detect and prevent fraud
• To comply with legal obligations

4. Disclosure of Your Information

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Under Indian law, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for data processing
• File a complaint with appropriate authorities

8. Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Grievance Officer

In accordance with Information Technology Act, 2000, and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Name: Grievance Officer, Dot Red Infotech
Email: admin@dotredinfotech.com
Phone: +91 7229089082
Address: Mota Varachha, Surat, INDIA

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: hello@dotredinfotech.com
• Phone: +91 7229089082
• Address: Mota Varachha, Surat, INDIA

14. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.